Desktop Agent Minimum Requirement
Overview from the minimum specs necessary to install the Desktop Agent
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Last published at: August 15th, 2024
ThinScale Desktop Agent Overview requires the following:
Requirements
- NET Framework 4.7.2 or above (4.8 is recommended)
- Windows 10 (10.0.19041 20H1 May 2020 Update or higher) 64-bit
- Windows 11 64-bit
- 4 GB of RAM
- 500MB of free HD space
- Firewall rule allowing TDA to take inbound connections (created by the installer on Windows Defender only)
Whitelist for Firewall
- cdn.thinscale.io
- update.thinscale.io
To ensure Webview is present and up-to-date: go.microsoft.com/remotedeskapps/Apps/Production/PF/3
-please note depending on the Webview's current version, that URL may change so we recommend whitelisting accordingly to allow the trusted Microsoft location
To ensure .NET Framework is present and up-to-date: download.visualstudio.microsoft.com
- US-based Azure CDN: https://prod-swmgmt-publicapi.azurewebsites.net
- (URL Example 1: https://prod-swmgmt-publicapi.azurewebsites.net/api/)
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- UK Public API if needed: https://prd-swmgmt-publicapi-uk.azurewebsites.net
- (UK URL Example 1: https://prd-swmgmt-publicapi-uk.azurewebsites.net/api/)
Whitelist for AntiVirus
C:\ProgramData\TDA
C:\TST_Logs\
C:\Program Files\ThinScale
C:\Windows\System32\drivers\tstkbd.sys > tstsec.sys >
WARNING
- ARM-based processors are not supported.
- Windows 10/11 32bits are not supported.
- Windows Insider Preview OSs are not supported.
- When Testing TDA inside a Hyper-V virtual machine, make sure the Enhanced session is disabled.